Return & Refund Policy

At Divora Luxury Lighting & Decor, your satisfaction is important to us. We strive to offer a transparent and hassle-free return experience while maintaining quality standards.

Returns Policy

We offer a no-questions-asked return policy, subject to the terms outlined below:

Restocking Fee

Important: 20% Deduction

A restocking fee of 20% will be deducted from the invoiced MRP for all approved returns. This fee covers handling, inspection, and re-packaging costs.

Return Process

To initiate a return, please contact us within 7 days of delivery:

Email: divoraluxurylightingdecor@gmail.com

Phone: +91 93157 29334

Inspection & Refunds

Product Inspection

Upon receipt, all returned items undergo quality checks and verification to ensure authenticity and condition. Returns that do not meet our eligibility criteria may be rejected and sent back to the customer at their expense.

Refund Process
Important Notes

If you need any assistance, our support team is always here to help.