We’re here to help if something isn’t right with your order. Please review the details below so we can assist you quickly and smoothly.
If you receive a damaged, defective, or incorrect product, please contact our customer service team immediately. We act fast to resolve delivery mishaps.
Contact Email: divoraluxurylightingdecor@gmail.com
In case the product arrives broken or is not working, we kindly request an unboxing video of the item. This helps us raise the issue with the appropriate logistics partner and speeds up the resolution process.
The timing of your report determines the eligibility and cost of replacement:
Need to file a claim? Contact us immediately.
Email Support